Returns & Exchanges
At Vintage Frames Company, we want to ensure you are completely satisfied with your rare eyewear; therefore, we offer a 14-day window for returns or exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Frames
Carefully place the eyewear, along with all original cases, cleaning cloths, and authenticity cards, into the shipping box to prevent damage.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your package.
- 4.Receive Refund or Credit
Once our specialists inspect the frames for quality assurance, your refund or store credit will be processed within 5-7 business days.